Privacy Policy

1. Introduction

At Scora, we are deeply committed to protecting your personal information and upholding the highest standards of data privacy. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website or engage with any of our academic services. These services include, but are not limited to, assignment writing, dissertation and thesis assistance, research proposal development, essay writing, proofreading and editing, EYLF writing, nursing care plan writing, management case studies, education-based assignments, and support for IT, law, business, marketing, and other discipline-specific tasks. We understand that students entrust us with not only sensitive academic materials but also personal and educational information, and we treat this responsibility with utmost seriousness. By choosing to use our website and services, you are consenting to the practices described in this Privacy Policy. If you do not agree with any part of this policy, we advise you to refrain from accessing our services. This policy aims to be transparent, comprehensive, and compliant with global privacy standards, ensuring your data is handled responsibly at every step.

2. Information We Collect

In the course of providing academic assistance, Scora collects various types of information from users to ensure accurate service delivery and effective communication. When you place an order or register on our platform, we may collect personal information such as your full name, email address, contact number, academic level, university or institution name, country of residence, and preferred subject area. Additionally, to fulfill your assignment requirements, we may request access to assignment briefs, course materials, lecture notes, grading rubrics, formatting preferences, and any other academic resources necessary to meet your expectations. Depending on the service, this may include sensitive files related to nursing case studies, EYLF, dissertations, data analysis tasks, or subject-specific materials across disciplines like management, IT, law, or education.

We also collect technical and behavioral data through cookies and tracking tools, which may include your IP address, browser type, operating system, device type, time zone, pages visited, time spent on site, and referring links. These insights help us optimize the user experience and enhance the performance of our website. All data is collected and stored with your consent, and we maintain transparency in how it is used and safeguarded. If you wish to limit the information we collect, you may choose not to provide certain details or disable cookies via your browser settings; however, this may affect the functionality and personalization of our services.

3. How We Use Your Information

The information we collect is used solely for the purpose of delivering high-quality, customized academic support and ensuring a seamless user experience across all interactions with Scora. Primarily, your personal and academic data enables us to assign the most suitable subject-matter expert to your task, whether it's a nursing care plan, EYLF management case study, dissertation, research proposal, coding assignment, or general coursework. Your files and instructions are used strictly to craft original, well-aligned content that meets your university's marking criteria and referencing standards.

In addition to service fulfillment, we use your contact details to communicate with you regarding order updates, clarifications, draft approvals, and post-delivery support. With your permission, we may also send occasional emails containing academic tips, special offers, or updates to our services, which you may opt out of at any time. Technical and analytical data collected via cookies and similar tools helps us monitor website performance, understand user behavior, and improve navigation, responsiveness, and overall usability.

Scora does not use your data for unsolicited advertising, automated decision-making, or profiling. Every use of your information is guided by our commitment to transparency, relevance, and privacy, and we do not process your data in any way that goes beyond what is necessary for providing our services, improving quality, or complying with legal obligations.

4. Cookies and Tracking Technologies

To enhance your experience on our website and improve the quality of our services, Scora uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us recognise your browser, remember your preferences, and deliver a more personalised and responsive service. These technologies allow us to analyse how visitors interact with our site, such as which pages are viewed most frequently, how long users stay on each section, and where they may encounter difficulties, so we can optimise the structure and functionality of our platform.

Some cookies are essential for the website to function properly, while others are used for analytics or performance tracking. We may also utilise third-party tools like Google Analytics, which use their own cookies to gather usage statistics. These insights help us make informed improvements and offer a more seamless and efficient browsing experience. Importantly, none of the cookies we use collect personally identifiable information unless you voluntarily provide it.

You have full control over your cookie settings and may choose to accept, reject, or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may limit some functionalities of our website, such as login persistence or form autofill features. By continuing to use our site without adjusting your settings, you consent to our use of cookies in accordance with this policy.

5. Information Sharing and Disclosure

At Scora, we uphold a strict policy of confidentiality and do not sell, rent, or trade your personal information to any third party under any circumstances. Your data is collected solely for the purpose of delivering academic services and is only shared with individuals or entities who are directly involved in fulfilling your order. This includes our team of expert academic writers, editors, and quality assurance professionals, all of whom operate under strict confidentiality agreements and internal protocols to ensure data protection.

In certain cases, we may share limited information with trusted third-party service providers who assist us in website hosting, payment processing, analytics, or technical infrastructure. These parties are bound by data protection obligations and are prohibited from using your information for any purpose other than supporting our operations. Additionally, we may disclose information if required by law, regulatory obligation, or in response to valid legal processes such as subpoenas or court orders.

We do not share your academic files, assignment briefs, or completed work with any external platform, institution, or advertising partner. Every measure is taken to safeguard your academic integrity and privacy. If you choose to request revisions or clarifications, your data may be re-accessed internally to complete those tasks. Otherwise, access to your information is limited, securely logged, and monitored to prevent misuse or unauthorized distribution.

5. Data Retention

Scora retains personal and academic data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable academic, operational, or legal standards. When you place an order with us, your information,including contact details, academic instructions, uploaded files, and completed work, is stored securely on our internal systems to ensure continuity of service, enable revisions, and maintain order history for future reference.

In general, assignment-related files and user communications are retained for a standard period of 12 to 24 months, after which they are permanently deleted unless otherwise requested. This retention period allows returning clients to retrieve previous work or request updates to existing submissions. However, you have the right to request earlier deletion of your personal data at any time by contacting us directly, in accordance with the rights outlined later in this policy.

We do not store payment details on our own servers. Any payment information provided is handled directly through secure third-party payment processors, and Scora does not have access to your card or banking credentials. All data storage and retention practices are aligned with industry standards to ensure both functionality and privacy are preserved.

6. Data Security

At Scora, the security of your personal and academic data is of paramount importance. We implement a multi-layered security framework to protect all information you share with us from unauthorized access, alteration, disclosure, or destruction. Our website is secured using SSL (Secure Socket Layer) encryption, ensuring that all data transmissions between your browser and our servers are protected from interception. Additionally, access to sensitive files and user data is restricted to authorized personnel only, and all internal communications are governed by strict confidentiality protocols.

We also conduct periodic system audits and implement firewall protection, secure login authentication, and data loss prevention tools to further reinforce our security infrastructure. While no system can guarantee absolute protection in the digital space, we take every reasonable and industry-standard precaution to mitigate risks and safeguard your data.

In the event of a data breach or unauthorized access, Scora is committed to taking immediate corrective measures, including notifying affected users and cooperating fully with relevant authorities, as required by applicable data protection laws.

7. International Data Transfers

As Scora serves students across multiple countries and regions (but with certain restrictions as we don't serve the students in prohibited jurisdictions as mentioned in our terms and conditions. Kindly refer to the same) , your personal and academic information may be processed, stored, or transferred outside of your country of residence. This typically occurs when we engage trusted service providers or expert writers who operate globally or when we use third-party infrastructure such as cloud storage, communication platforms, or analytics services that are based in jurisdictions different from your own.

We understand the importance of protecting your data regardless of where it is processed. To ensure this, we take appropriate steps to safeguard your information through contractual obligations, data handling agreements, and adherence to globally recognized data protection standards. These safeguards are designed to ensure that your data receives the same level of protection as it would under the privacy laws in your own country.

By using our website and services, you consent to the transfer of your data to countries that may have different data protection laws than those in your jurisdiction. However, we remain fully committed to ensuring that your data is treated with the highest level of confidentiality and security wherever it is processed.

8. Your Rights

Scora believes in empowering you with control over your personal data. Depending on the data protection laws applicable in your country or region, you may have certain rights regarding the personal information we collect and hold about you. These rights may include the ability to access your data, request corrections to inaccurate or outdated information, ask for the deletion of your personal details, or object to certain forms of data processing.

If at any point you wish to review, modify, or permanently erase the data we have stored, you may contact us directly using the details provided at the end of this policy. We are committed to addressing such requests in a timely and lawful manner, provided that fulfilling them does not conflict with our legal obligations or the completion of ongoing services.

Additionally, you have the right to withdraw your consent to receive promotional emails or newsletters from us at any time. Every marketing communication you receive from Scora includes an opt-out link, and once unsubscribed, you will no longer receive non-essential updates unless you opt in again.

We are fully committed to respecting your rights and maintaining the transparency and integrity of how we manage your personal information. If you have any concerns about your data privacy, we encourage you to contact us for resolution.

9. Children’s Privacy

Scora’s academic services are intended for individuals who are 16 years of age or older. We do not knowingly collect, store, or process personal information from children under the age of 16. If we become aware that we have inadvertently gathered personal data from a minor without verified parental or guardian consent, we will take immediate steps to delete such information from our records.

While our website is publicly accessible, the nature of our services, such as assignment writing, dissertation assistance, and research-based academic support, are not designed for children or school-age users without higher education-level assignments. We strongly encourage parents and guardians to monitor and guide the online activities of minors to ensure their privacy is respected at all times.

If you are a parent or legal guardian and believe that your child may have submitted personal information to Scora without your knowledge or permission, please contact us promptly. We will respond quickly and take appropriate action to remove any such data and prevent further interaction.

10. Policy Updates

To ensure continued compliance with evolving privacy regulations and to reflect changes in our services or practices, Scora reserves the right to update or revise this Privacy Policy at any time. Any changes made will be promptly posted on this page with a clearly indicated “Effective Date” at the top of the document. We encourage users to review this policy periodically to stay informed about how their information is being protected and used.

In the case of significant changes. such as modifications in the types of data collected, the purposes of processing, or the involvement of third-party service providers, we will make reasonable efforts to notify you directly, either via email or through a prominent notice on our website. Your continued use of our services after such updates constitutes your acceptance of the revised Privacy Policy.

If you do not agree with any changes made, you retain the right to discontinue the use of our services and request the deletion of your personal data at any time. At Scora, we remain committed to maintaining transparency and earning your trust through clear, honest, and up-to-date privacy practices.

11. Policy Updates

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, we encourage you to get in touch with us. Whether you are seeking clarification about our data practices, want to exercise your privacy rights, or wish to request the deletion or modification of your data, we are here to assist you promptly and professionally.

You may reach us through the following contact details:

• Phone: +91 98151 37869

Our support team is available to respond to inquiries throughout the week and is committed to resolving privacy-related matters in a timely, respectful, and compliant manner. Your trust is important to us, and we welcome all feedback that helps us serve you better while protecting your personal information.